Feel free to contact us
Have questions, feedback, or just want to say hello? We'd love to hear from you! Drop us a line using the contact form below or reach out to us directly via email or phone. Our team is here to assist you with anything you need. Looking forward to connecting with you!
Frequently Asked Questions
How can I determine the right size when shopping online?
1. Check the Size Guide
Each product in our webstore includes a detailed size guide to help you make an informed decision. You can find the size guide on the product page, underneath the size selection area. This guide provides specific measurements for each size, allowing you to compare them with your own body measurements.
2. Take Your Own Measurements
For the most accurate fit, measure yourself and compare your numbers with the size chart provided. Here’s how to measure key areas:
• Bust/Chest: Measure around the fullest part of your chest, keeping the tape parallel to the ground.
• Waist: Measure around your natural waistline, which is the narrowest part of your torso.
• Hips: Measure around the widest part of your hips, keeping your feet together.
• Inseam (for pants): Measure from the top of your inner thigh down to your ankle.
3. Consider the Fit and Fabric
Some styles are designed to be slim fit, relaxed, or oversized, which may affect your choice. Additionally, stretchy fabrics might allow for more flexibility in sizing, while structured materials may require a more precise fit.
4. Read Customer Reviews
If available, customer reviews can provide insights into how a particular item fits in real life. Some shoppers share whether an item runs true to size, smaller, or larger than expected.
5. Contact Our Support Team
If you’re still unsure about the right size, our customer service team is always happy to assist you in choosing the best fit based on your measurements and preferences.
By following these steps and using the size guide provided on our website, you can shop with confidence and reduce the need for returns or exchanges. Happy shopping!
How do you curate the collection in your store to cater to different customer styles and preferences?
At BidX, we carefully curate our collection to cater to a wide range of customer styles and preferences. Our selection process involves analyzing current fashion trends, customer feedback, and timeless essentials to ensure that every piece in our store meets the highest standards of quality, style, and versatility.
We understand that fashion is deeply personal, and every individual has unique tastes and preferences. That’s why we strive to offer a diverse range of products that suit different aesthetics, from classic and minimalist to bold and trend-forward styles. Whether you’re looking for everyday essentials or statement pieces, our collection is designed to help you express your individuality with confidence.
Can you tell me about the sustainability practices and ethical sourcing in your fashion store?
At BidX, we are committed to sustainability and ethical sourcing in the fashion industry. We understand that fashion has a significant impact on the environment and communities, which is why we prioritize responsible practices in every step of our supply chain.
Our Sustainability Practices
We strive to reduce our environmental footprint by:
• Carefully Selecting Materials: We prioritize clothing made from sustainable fabrics such as organic cotton, recycled materials, and eco-friendly alternatives that minimize waste and pollution.
• Reducing Waste: We work with suppliers who focus on responsible production methods, reducing overproduction and excess stock to limit textile waste.
• Eco-Friendly Packaging: Our packaging is designed to be recyclable, biodegradable, or reusable to reduce plastic waste and environmental harm.
• Encouraging Conscious Shopping: We promote mindful shopping by curating timeless, high-quality pieces that encourage long-term wear instead of fast fashion trends.
Ethical Sourcing & Fair Practices
At BidX, we believe in fashion that respects both people and the planet. Our ethical sourcing approach includes:
• Working with Responsible Suppliers: We collaborate with brands and manufacturers that adhere to fair labor practices, ensuring safe working conditions, fair wages, and respect for workers’ rights.
• Transparency in Our Supply Chain: We prioritize suppliers that provide visibility into their production processes, ensuring ethical sourcing of materials and responsible manufacturing.
• Supporting Ethical Brands: We aim to include brands that share our values of sustainability and ethical fashion, giving customers access to responsible fashion choices.
What exclusive services or experiences does your store offer to enhance customer shopping experience?
Personalized Styling Services
We’re excited to share that BidX will soon be more than just a store. We are working on introducing a Personal Styling feature that will transform the way you shop. This service will provide personalized recommendations based on your complexion, personal style, the current season, and specific occasions.
Our goal is to create a truly tailored shopping experience, ensuring that every item you choose complements your unique features and lifestyle. Whether you need the perfect outfit for a special event or want guidance on building a wardrobe that suits your style and body type, our future styling service will be here to assist you.
Stay tuned for more updates as we take fashion personalization to the next level with BidX!
